Compare/fixmystreet-pro
Comparison · honest side-by-side
Senra Radar vs FixMyStreet Pro
Councillors often ask which tool they should use. The short answer: they solve different problems for different users. A council can use both without conflict.
One-line version: FixMyStreet Pro is a ticketing system bought by councils for their officers. Senra Radar is a ward-level data view for councillors and election candidates; Hammersmith & Fulham free demo, Ward £25/mo or Borough £300/mo elsewhere.
Side-by-side
| Capability | FixMyStreet Pro | Senra Radar |
|---|---|---|
| Primary user | Council officers | Elected councillors & candidates |
| Who pays | Council (per-authority SaaS) | Hammersmith & Fulham free demo. Ward £25/mo or Borough £300/mo elsewhere |
| Street issue reports | Yes (native) | Yes (FixMyStreet API) |
| Officer ticket routing | Yes | No |
| Planning applications | No | Yes (council portals + PLD) |
| Police.uk crime data | No | Yes (monthly) |
| EPC energy ratings | No | Yes (F/G identification) |
| HM Land Registry sold prices | No | Yes |
| Food hygiene ratings | No | Yes (FSA) |
| Stop & search data | No | Yes |
| Road accidents (DfT) | No | Yes |
| Street Manager roadworks | No | Yes |
| Ward polygon boundary clipping | No (area-based) | Yes (exact polygon) |
| Councillor & MP directory | No | Yes |
| Per-ward static SEO pages | No | Yes (704 wards live) |
When each tool wins
Use FixMyStreet Pro if
- You're a council officerroleManaging inbound street issue tickets at scale, routing to specific internal departments with SLAs.
- Your council has procured itcontractAnd you're expected to use it as the canonical ticketing system.
Use Senra Radar if
- You're an elected councillorrolePreparing for surgery, planning committee or scrutiny — needing ward-level context across many data sources at once.
- You're an election candidateMay 2026Building a ward brief. No login on the Hammersmith & Fulham free demo; £25/mo per ward elsewhere.
- You want polygon-precise boundariesaccuracyPostcode-sector heuristics leak data from neighbouring wards. Polygon-clip is the only way to be sure.
Can I use both?
Yes — and many councils do. Officers stay in FixMyStreet Pro to clear tickets; councillors stay in Senra Radar to see ward context. Different users, different scopes.
Data overlap
The only shared layer is FixMyStreet street issue reports. Senra Radar pulls these through the public FixMyStreet API, alongside nine other sources. Senra Radar is not a fork of or competitor to the FixMyStreet product — it's a different tool that uses FixMyStreet's excellent open data.
Frequently asked
Is Senra Radar a replacement for FixMyStreet Pro?
No. FixMyStreet Pro is a ticketing and routing system for council officers to process street issue reports. Senra Radar is a councillor-facing data dashboard combining street issues with planning, crime, EPC, property sales, food hygiene and licensing data. The two tools solve different problems for different users.
Who pays for FixMyStreet Pro?
FixMyStreet Pro is procured by councils under a per-authority SaaS contract. Council officers are the users. Elected councillors are not the customer.
Who pays for Senra Radar?
Subscribers. Hammersmith & Fulham is a free demo for everyone; other live boroughs require a £25/month Ward subscription or £300/month Borough subscription. There is no council-side procurement; users sign up directly.
Does Senra Radar include FixMyStreet data?
Yes. FixMyStreet open street issues are one of the eleven live data layers inside every Senra Radar ward view, alongside planning applications, Police.uk crime, EPC ratings, HM Land Registry sold prices, food hygiene and more.
Can a council use both?
Yes — many do. Officers use FixMyStreet Pro internally to manage tickets; elected members use Senra Radar externally to see ward-level context across many data sources at once.